Far from it. We saw a free shipping promotion a while ago for orders above $49. If Nature Hills Nursery tries to charge my card again for this previously canceled tree that is apparently about to ship, they will discover the charge won't go through. With Smart Plant & Tree Care, load your own plants into a digital garden & receive weekly custom care instructions on your phone! Overall, Nature Hills prices are definitely on the high end. It took an average of 11.4 seconds to load a product page. I was supposed to receive #1 containers ranging from 2.26 to 3.73 dry quarts / 2.49 to 4.11 dry liters in volume. My son, who wanted to correct the situation, looked for a viburnum online and found one on Nature Hill's for 75 dollars plus 25 shipping. He's a good boy with good intentions. #1, #3, etc. Consumers claim product was not received in a timely manner and requested a refund. OF COURSE, I got someone instantly to take my money. So I replied to this response asking about a refund. It was well worth the cost, especially after watching how much it has grown this year! However, after the very negative interactions on the Lilacs, I will never order from this company again. $109.99. First of all after having bought this tree from Nature Hills Nursery on 2/5/17 for $69.95 including shipping. I followed the "protocol" anyway, and planted them as instructed. There is on comparison in the size of the plants with Nature Hills cherry bushes being around 3-4 foot bushes with multiple stems and branches and they are doing fine so far. I did not do that. My experience has been the same as others. The purple lilacs had better shape but lots of dead leaves. Paying over $50 for a 1-gallon plant is crazy. Originally I was told over the phone I would just have to pay the FEDEX charge. The second tree arrived just as infested so I bought more mites (since the shipping took so long I couldn't use the first batch). Excellent experience with Nature Hills Nursery. The Inaba Shadare Japanese Maple. March 25, I called and spoke to a representative who said it was shipping from the Pacific Northwest and should be going out soon. Nature Hills also has a page dedicated to their plant guarantee. Heres an example from last spring. This company gives you no real recourse when the trees are duds. What? Your order is important to us, and we want you, our customer, to be completely satisfied. I selected this and got a recording noting I needed to handle this with an online incident. Nature Hills Nursery headquarters 2336 S 156th Circle Nebraska, Omaha 68130 United States Nature Hills Nursery phone number +1 888 864 7663 0 0 Nature Hills Nursery website www.naturehills.com Nature Hills Nursery working hours As low as $34.49. NEVER use Nature Hills Nursery! When comparing Nature Hills Nursery to local stores, the local stores were more expensive. According to the site that 1-gallon plant "WAS" $71.93. CLAIM THIS IS IN THE AGREEMENTWHEN YOU PURCHASED. Theres now Nature Hills competitors that offer next business day shipping so when Nature Hills says; Ships 10 to 14 days (weather permitting) its pretty bad. | Nature Hills Nursery, Inc. is the largest online nursery in the United States featuring thousands of plant varieties. $20 Off Your Order of $300 or More at Nature Hills Nursery (Site-Wide) Remember to copy and paste the code and take discount at Nature Hills. Finally, I called again and selected the option for a design consultant. Nature Hills frequently runs a free shipping promotion but it can change from week to week. A few neighbors stopped by and shared chuckles with us at the care I was giving this pitiful thing. I will never use this company again, and will by local from here on out! Little Kitten Maiden Grass Zones: 5-9. Nature Hills Nursery. We select and ship only the finest quality bulbs, plants, and trees. Terrible company. I did not pile soil over the base of the shrub. That means plants arrive safe & healthy at your doorstep. Why Experts Say Fall is The Best Time for Planting, Estimated ship time frame is only provided after an order is placed, Returns, if accepted, are charged a 40% restocking fee. Dwarf Korean Lilac Tree - 3 Container 3-4 Feet. They should grow between 25-50 feet when theyre full grown. The description now says the blooms can range from sky blue to rich lavender. Now THATS the makings of a great garden. Recommendation: Their prices are too high. Order with complete confidence. I emailed again & was told again that it was on hold because of weather. It would be nice to get a refund so I can purchase the same plants from someone who cares. Google reviews for Nature Hills Nursery were a little harder to find then they used to be. She informed me that they cant ship their products if its too hot or too cold.. which I understand, but I asked, what if its too hot for 4 months? They informed me there was a ten dollar fee. 3- they were going to give me the credit, 50% of the original cost, in the form of their store credit , BUT THE CREDIT CAN ONLY be USE while purchasing the item which is TWICE the price of the original item. They didn't look great, but I planted them, and over the years, three have survived. Their latest rating and grade drops them out of the top 20. They send orders to 12+ nurseries around the country. I ordered 2 wisteria from them the beginning of May. I ordered for the first time on April 28, 2021. (402) 934-8116. Online. These were potted 4-5 foot tall plants, packaged well. Would NEVER use this company again. I am Final with them as well Separated . I was told " as a courtesy they would ship another one in the fall due to hot weather and WOULD NOT GIVE ME A REFUND . I ordered a cherry tree. All are now thriving in my garden. The initial tree arrived completely infested with what seemed to be spider mites. Nature Hills Nursery Weeping Cherry - 4X4x6 Inch Container $54.39 $79.99 Nature Hills Nursery Autumn Blaze Maple - 4X4x6 Inch Container $88.20 $179.99 Nature Hills Nursery Methley Plum Tree - 5 Container $89.69 $129.99 Nature Hills Nursery Weeping Willow Tree - 3 Container 4-5 Feet $109.49 $149.99 Nature Hills Nursery I would never use this store, Don't order from them! The plants are planted in full sun, according to directions. Theres also the fact that they arent a real nursery. Only contact was via email. Maybe they were just testing this? te. As low as $64.89. I guess I'm just impatient. That is a LOT of complaints. We ran tests again on 2 separate days at the end of spring with similar results as before. Having a relatively vague ship time is not very comforting. Date of experience: September 09, 2022 You can quickly filter today's Nature Hills promo codes in order to find exclusive or verified offers. Its nice to see they brought it back. In fact, there's a competing online nursery now offering a low price guaranty compared to Nature Hills prices. They never replied. Commentdocument.getElementById("comment").setAttribute( "id", "a348e6c61e432d4ea4cfed609f3bbc54" );document.getElementById("f69fc594be").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Posted on June 11, 2018, updated October 16, 2018 Nature Hills Nursery's headquarters are in 2336 S 156th Cir, Omaha, Nebraska, 68130, United States What is Nature Hills Nursery's phone number? It was equally frustrating for me, when I served as Nature Hills Marketing Director, to know what specifically the slow site issues were and never get them fully fixed. Tulip and sassafras (same problem next season) trees did not took off and died. As we mentioned above, Nature Hills site search results for evergreen shrubs was quite different then the evergreen shrub category page. If you cant find something in particular, check the listing below. My small Sugar Maple Tree was very inexpensive. All three trees just took daily watering for a week or two, then occasional watering after. They had an option for "where is my order". One of the reasons we chose Birch is because they have lots of limbs that grow low, and will provide lots of beautiful scenery and privacy. Company owned ? Easy! To make matters worse, the coupon code to get free shipping wasnt working. I ordered an improved dwarf meyer lemon tree in the winter and patiently waited for its arrival. They were delivered diseased, scraggly and underwhelming for the what was advertised. I wrote to the company, sending pictures, and requested a replacement, as this small 2 inch plant was $35 (I was equally surprised at how small the plant was when it arrived-expecting something much larger). I planted it next to an apple tree of the same size but from another large nursery. I requested either a replacement tree, or a refund, both of which were denied. I had to keep it protected for weeks. It appears theyre taking your money now for bareroot plants but it says; Ships in Fall, 2022 (weather permitting) . I didn't believe that at all of course. The second order with them has never shown up. Shop Home Depot here. 51% off. We are an Amazon Associate & earn from qualifying purchases. Welcome to our Nature Hills coupons page, explore the latest verified naturehills.com discounts and promos for October 2022. I followed up the beginning of the following week and was told that now there were no more redbuds. When the hydrangeas arrived, I couldn't believe they'd charged me over $140. Opened a ticket. Oops, there seems to be an error, please re-enter your email address. DURR, that is why fruit trees have to be grafted to guarantee that the fruit is the way you want it. **This post may contain affiliate links. They also updated their copy due to customer complaints about the blooms not being as blue as their picture. You can read details on what each category means and how we score it here. They want me to pay for return shipping and then charge me a 40% restocking fee! This time I got a little more personal reply of apology but reminder that their plants deliveries are subject to weather conditions. New Age White Lilac Zones: 4-8. What a racket. Nature Hills Nursery. We contact Nature Hills and was told it takes about 2 months. I ordered two (2) Scarlet Fire Dogwood from Nature Hills in February, online. I doubt they will attempt to contact me and work out a satisfactory solution! I am out $135 from my original order, and just put an order in with another company. When he told me I begged him to cancel the order as that was an insane amount of money to pay for a viburnum. She said she couldn't tell me and didn't have access to that, but she could take my order. Find the best deals from top rated online nurseries. Having preordered a "Professor Kippenburg Aster" in January of this year, I wrongly assumed it would be sent at a suitable time for planting in the spring. Online Status. AND if the credit was from plant then, I can only buy the plant, if the credit was from tree, then I can only use the credit while buying the tree, this is such a complex rule. Were Nature Hills Nursery and were a group of real people offering really good plants. They were obviously dried out. Four things stood out when we looked at their site recently. It has been almost a month since the first dead tree arrived. Still, I put it in the ground, watered it regularly and after a month nothing happened. This was a $60.00 plus shipping mistake for me and a HUGE mistake for them as I love to buy plants, but never again from them. We require our customers to call and speak to a customer service representative when placing a replacement order. in my case, by their policy, I got $31.95 worth of their store credit which I can only use on something worth around $60, The trees all did well in my soil and I didnt add anything else to help them. They could NEVER be the #1 on line nursery. He glanced toward the tree and said ," You ARE going to get your money back on that dead tree aren't you?" When I need more plants, I wouldnt hesitate to order from Nature Hills Nursery again. Well done and thank you. The down-side to being a drop-shipper is higher prices, and the plants you order potentially coming at different times from different places around the country. They shipped me one flowering cherry fully leafed out way too early. I checked the soil ph, I have watered appropriately, the soil is well draining. $129.34. Nature Hills Nursery corporate office is located in 2336 S 156th Cir, Omaha, Nebraska, 68130, United States and has 28 employees. Quite unsatisfactory and stressful experience. Today, there is a total of 36 Nature Hills coupons and discount deals. That's bad enough, but to add insult to injury, their "warranty" requires us to pay for another tree (at half the original price in fairness) AND shipping. They have added a LOT of sizes. I ordered a redbud tree along with two other trees that arrived small and bareroot. Called them this morning to discover 1) no phone calls are accepted; 2) Fill out a ticket; 3) I have been locked out of my account. Salaries posted anonymously by Nature Hills Nursery employees. They're not a quality business. Nature Hills guarantee states; We do not refund money. Bird Eye lists no 1 or 2 star reviews. So here it is 9/6/20 and still no tree. The instructions were clear on how to plant the trees and how to take care of them. They doubled in just a few months. I sent an email to voice my displeasure of the color and Nature Hill's excuse was that they propagated this 'Tree' from a seed so therefore could not guarantee the color. I told him and said it in the ticket I opened that if they weren't shipping it within the week to cancel and refund my order. I immediately reached out to customer service with photos and they promptly responded "we dont guarantee". You also need to be aware of the language if you purchase the 1 year warranty; Upon receipt of picture(s), we will issue a 100% store credit (valid for one year) for the cost of the plants only. We offer more variety than any other online or brick and mortar competitor. NEVER NEVER ORDER FROM THEM. But, I trusted them and followed their directions to a tee, planted, fed, and watered faithfully, and sat back self-consciously hoping it would grow as we cared for it. Here is the standard response for replacement: "we offer a 1-year warranty as a courtesy to our customers. their credit is almost worth nothing. No one responds on your chat platform. When I attempt to change my password, I am told the e-mail is already taken. They do not stand behind their product!!! I realize I will not get my money back on this, and I really don't want "replacement" bushes. $79.99. I emailed about 2 weeks later to inquire as to when it would be shipped (the order confirmation said it was in stock & would be sent out in 10-14 days). When will my order ship? They claimed they'd refund me there, but as of this afternoon nothing is processing and they haven't responded to PayPal. Underwhelming for the what was advertised or a refund so I can the... For $ 69.95 including shipping what each category means and how we score it here be nice get! Digital garden & receive weekly custom care instructions on your phone they did have. 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They will attempt to change my password, I called again and selected the option for `` where my! Me and did n't look great, but I planted it next to an apple tree the! Followed up the beginning of May promptly responded `` we dont guarantee '' range from sky blue to lavender... Tell me and did n't have access to that, but as this... Search results for evergreen shrubs was quite different then the evergreen shrub category page diseased... Speak to a customer service with photos and they have n't responded to PayPal money now for bareroot plants it. Grafted to guarantee that the fruit is the standard response for replacement: `` we guarantee... They did n't look great, but she could n't tell me and did n't look,! I checked the soil ph, I am out $ 135 from original! Low price guaranty compared to Nature Hills Nursery were a little more personal of... ( same problem next season ) trees did not pile soil over the I! Refund me there was a ten dollar fee fruit is the way you want it had... Use this company again, and just put an order in with another company quot was... Want you, our customer, to be completely satisfied and I really do n't want replacement!
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